Cultural Intelligence – What’s your CQ?

Jan 23

Cultural Intelligence – What’s your CQ?

We all know what IQ is, right? It’s an attempt to assign a number – a value – to a person’s intellectual ability. In the world of cross-cultural adjustment, cross-cultural agility and cross-cultural effectiveness, we also try to quantify a person’s ability. We want to assign a number to their Cultural Intelligence; their CQ. Let me give...

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Auto Insurance: Selling to you just ain’t worth it!

Jan 04

Auto Insurance: Selling to you just ain’t worth it!

My motorcycle insurance expires in 2 days, so I went down to “Insurance Alley” to renew and to learn a few more expat lessons. I did this a year ago, and was pleasantly surprised by how easy it was; so I expected another quick in-and-out experience. But since I couldn’t remember which office was “mine”, I stumbled into a different office...

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Samsonite Guarantee – Indian Style – the beauty of “jugaad”

Jan 02

Samsonite Guarantee – Indian Style – the beauty of “jugaad”

I bought the “best” I bought the Hard Shell Samsonite. The no-frills, ‘get-the-job-done’ tough guy suitcase. You’ve seen them on the carrousels before: simple plastic; one color; wheels and a handle. I have broken plenty of “life-time guarantee” suitcases in my years of international travel, and could never quite locate the...

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Culture Happens wishes all Indians a HAPPY INDEPENDENCE DAY!

Aug 15

Culture Happens wishes all Indians a HAPPY INDEPENDENCE DAY!

Today, India celebrates their 65 years of independence from British rule. For many, I suppose it’s just a day off from work. But for many others, especially the elderly, they can remember the exuberance of becoming a free nation, mixed with the violence of the Partition which was taking place at the same time. I want to wish all Indians a Happy Independence...

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Culture Happens in Cages: An Ongoing Discussion

Jun 10

Culture Happens in Cages: An Ongoing Discussion

Most people live out their lives without ever realizing how much influence (control?) their culture has over them. But if you leave your home cultural context for an extended period of time, you’ll be “blessed” with the opportunity to see how you’ve been shaped by the stories, values, priorities and assumptions that define your home setting....

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